Customer Service Representative - State Farm Agent Team Member
Full Time • Evansville - WI
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in November 2025 and currently lead a growing team of four. Before becoming an agent, I spent seven years as a State Farm team member, along with time as a kindergarten teacher — a background that shaped my people-first leadership style and strong focus on coaching, patience, and development. I’m a proud alum of the University of Wisconsin Whitewater, a parent of two, and our office wouldn’t be complete without our dog, Charlie, who’s very much part of the team.
Our office culture is close-knit, positive, and energetic — truly a work hard/play hard environment. We support one another, celebrate wins together, and believe success is best achieved as a team. For our team, we offer a Simple IRA, license reimbursement, strong work-life balance, free drinks, team lunches, and regular team outings.
We’re looking for go-getters who are coachable, hardworking, and team-oriented — people who bring good energy, take pride in their work, and want to grow alongside a supportive, motivated group. If you’re looking for a place where effort is recognized and culture genuinely matters, you’ll feel right at home here.
ROLE DESCRIPTION:
I opened my agency in November 2025 and currently lead a growing team of four. Before becoming an agent, I spent seven years as a State Farm team member, along with time as a kindergarten teacher — a background that shaped my people-first leadership style and strong focus on coaching, patience, and development. I’m a proud alum of the University of Wisconsin Whitewater, a parent of two, and our office wouldn’t be complete without our dog, Charlie, who’s very much part of the team.
Our office culture is close-knit, positive, and energetic — truly a work hard/play hard environment. We support one another, celebrate wins together, and believe success is best achieved as a team. For our team, we offer a Simple IRA, license reimbursement, strong work-life balance, free drinks, team lunches, and regular team outings.
We’re looking for go-getters who are coachable, hardworking, and team-oriented — people who bring good energy, take pride in their work, and want to grow alongside a supportive, motivated group. If you’re looking for a place where effort is recognized and culture genuinely matters, you’ll feel right at home here.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Diane Berg - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Evansville, WI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none